Terms and Conditions for Computition's Managed Service & Cybersecurity Services

Last Updated: August 22, 2023

1. Introduction

Welcome to Computition, a premier managed service provider and cybersecurity company based in the Commonwealth of Pennsylvania. The following terms and conditions ("Terms") govern your use of Computition's services, solutions, products, and website. By accessing or using our services, you agree to be bound by these Terms.

2. Definitions

• "Services" means the managed IT and cybersecurity services provided by Computition.
• "User," "Client," "You," and "Your" refer to the individual or entity that has contracted with Computition for Services.

3. Service Agreement

Upon entering into an agreement for Services, the specific terms, conditions, and deliverables for those Services will be detailed in a separate written contract.

4. Service Availability

Computition strives to maintain uninterrupted service availability. However, occasional technical issues, maintenance, or upgrades may result in temporary downtime.

5. Confidentiality

Computition understands the importance of protecting your data. All information shared with us remains confidential and is safeguarded with industry-standard security measures.

6. Payment Terms

Payment terms will be specified in the individual service agreements. Late payments may result in service interruption or additional fees.

7. Limitation of Liability

Computition will not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services, even if we have been advised of the possibility of such damages.

8. Termination

Computition reserves the right to terminate the agreement for Services if you breach these Terms or any other provisions in the service agreement.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania. Any disputes arising out of these Terms will be resolved in the state or federal courts located in Pennsylvania.

10. Indemnification

You agree to indemnify and hold Computition, its officers, directors, employees, and agents, harmless from any claims, liabilities, damages, or costs, including attorney's fees, arising from your use of our Services or your violation of these Terms.

11. Changes to These Terms

Computition reserves the right to modify these Terms at any time. If changes are made, we will provide notice on our website or through our Services.

12. Contact Information

For any queries related to these Terms or our Services, please contact:

Computition Managed Services & Cybersecurity helpdesk [at] computition [dot] net