Remote Support Services
“Almost” anything can be troubleshot remotely. If you’re dreading to unhook “everything” and bring your PC into our shop, feel free to call us for a remote diagnostic beforehand. Remote virus removal, software repairs, and even most hardware diagnostics can be performed remotely.
Carry-In services generally involve you bringing your troublesome device to us (pick-up options available). We can thoroughly look over the device and inspect any physical damage that we wouldn’t see if working remotely. Bringing your computer, laptop, or tablet also allows us to install optional upgrades to speed things up!
We can stop by for a visit to check things out as well. Onsite services are ideal for troublesome Wi-Fi issues and internet connectivity problems. We know that staying connected can be difficult in some areas, and we know how to keep you up and running with as little downtime as possible!
Our basic diagnostics start at $50 for most devices. From there we keep you updated and in the loop as we progress. We seek your approval before any additional costs are associated with your ticket and we ensure you are well-informed and aware of any and all charges. Along with general computer diagnostics and recommend upgrades, we will be courteous of your time and help you make economical, smart decisions for your computer.